EAP and Psychological Services

Employee Assistance Program (EAP): An EAP is a discreet, confidential, counselling and support service designed to assist an employee in relation to any work related or personal issue that may be impacting upon emotional, mental or general health and wellbeing. EAP is a short-term, solution-focused service that aims to provide support and strategies for employees experiencing a difficult time in their life.

Our services are accessible 24 hours per day and we service both metropolitan and regional areas. All EAP sessions are completed with one of our experienced psychologists.

Individual Benefits of EAP

  • Increased resilience and mental well-being
  • Improved coping skills and self-awareness
  • Decreased stress
  • Increased motivation and confidence
  • Improved communication skills
  • Development of problem-solving strategies

Organisational Benefits of EAP

  • Higher productivity
  • Reduced absenteeism and turnover
  • Higher employee satisfaction and communication
  • Increased workplace morale
  • Supports Health and Safety initiatives – reduce injuries and manage critical incidents effectively

Management Assistance Program (MAP): an MAP offers managers, supervisors and mentors to confidential coaching and support in addressing many of the challenging issues that can be faced when leading staff and teams. It is designed to allow leaders to address issues early, and some of those issues can include managing team dynamics, performance management, responding to critical incidents and any other issues that may be impacting team performance.

Psychology services: Our team of Clinical Psychologists, Clinical Psychologists registrars and Registered Psychologists have extensive experience in assisting people in with the WorkCover WA scheme and privately. We can help to address various mental health issues including;

  • Return to Work
  • Depression
  • Anxiety
  • Grief and loss
  • Attachment and parenting
  • Relationship difficulties
  • Trauma
  • Drug and alcohol addiction
  • Online addictions
  • Sleep issues
  • Perinatal depression and anxiety
  • School / Work stress
  • Adjustment difficulties
  • Self-esteem issues
  • Social skills training
  • Behavioural management program
  • Childhood behavioral and learning difficulties

Critical Incident Management: This involves exploring in a non-directive manner, a person’s reactions to the incident and educating them as to common emotional, physiological and behavioral reactions to traumatic events. Our Psychologists respond quickly following a traumatic event to provide support to your workers and help them cope with the effects of the incident using an evidence-based approach. Workers are education o the type of responses they may have to the event and recommended strategies to manage stress including; expressing feelings about what has happened; accessing support that is available i.e. family, friends, company EAP; relaxation, exercise; rest. Occasionally, individual debriefing or counselling may also be recommended.

Mediation and Conflict Resolution: Unresolved workplace grievances and conflict can result in poor productivity, absenteeism, illness and injury. It can also lead to workers compensation aims – in particular stress claims. Pace National Registered Psychologists are highly experiences mediators and counsellors and our approach involves a behaviour and action plan based approach, developing commitment from both parties and implementing a consistent and responsible plan.